Account Manager

Summary

Join our team as an Account Manager and become the primary point of contact for our agency clients. You will be responsible for delivering exceptional client service, developing marketing strategies and campaigns (primarily digital), and managing digital marketing projects to ensure timely and high-quality delivery. Your role will involve supervising projects and budgets, preparing proposals and presentations, and offering recommendations for process improvements. This position requires a strong background in client service within marketing/digital agencies, along with proven digital marketing expertise and excellent communication skills. Success in this role demands a professional approach, meticulous attention to detail, and a commitment to building lasting client relationships.

Requirements

• At 3-6 years of professional experience gained in marketing/digital agencies in client service teams
• Knowledge and experience in executing digital marketing projects
• Practical knowledge and skills in digital marketing
• Excellent communication and negotiation skills
• Ability to discover clients’ needs and to build long-term relationships
• Professional approach towards clients and colleagues
• Great attention to details and focus on delivering high quality products and services within agreed timeframe
• Fluency in English and Polish is a must

Responsibilities

• Operating as the leading point of contact for agency clients
• Delivering excellent client service, building client’s satisfaction and loyalty
• Creating and executing marketing strategies and campaigns, mainly for digital channels
• Managing digital marketing projects and delivering them successfully on time and with proper quality
• Supervising ongoing project works and budgets
• Preparing offers and presentations, supporting New Business Team
• Suggesting recommendations regarding ongoing processes

Preferred Qualifications

Familiarity with employer branding field will be an asset