Account Manager

Summary

Join StackAdapt, a self-serve advertising platform specializing in multi-channel solutions, as a Client Services Manager. You will be the primary point of contact for a portfolio of clients, designing unique campaign strategies within the StackAdapt platform and ensuring campaign success through regular reporting and strategic optimizations. Responsibilities include setting up and trafficking advertising campaigns, identifying upselling opportunities, analyzing campaign data, and leading client meetings and presentations. This role requires 3+ years of experience in real-time bidding/programmatic expertise and proven success in managing client relationships. StackAdapt is a Remote First company, prioritizing candidates located in the UK. The company offers a diverse and inclusive workplace and has received numerous awards for its workplace culture and performance.

Requirements

• 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Identify opportunities to upsell services and contribute to the development of tools, reports, and processes that enhance operational efficiency
• Analyze campaign data to make informed recommendations and uncover new growth opportunities
• Lead in-person and virtual client meetings, presentations, training sessions, and Quarterly Business Reviews
• Act as a strategic advisor, providing thought leadership and guidance to help clients scale their business
• Travel to meet clients when required, including hosting meetings, agency visits, and client events

Preferred Qualifications

Experience working with complex databases