Account Manager

Summary

Join Teachstone, a company dedicated to improving teacher-student interactions and transforming education. This role contributes to team success by executing key tasks supporting the mission of helping more students thrive. You will assist in developing and implementing strategic initiatives, manage daily operations, and collaborate with colleagues. Your work directly supports the organization's long-term growth in early childhood education. The position involves managing client accounts, identifying upsell opportunities, and collaborating with internal teams to develop solutions. Competitive pay and comprehensive benefits are offered.

Requirements

• 3+ years of experience in sales, client relationship management or business development
• Bachelor’s degree or equivalent experience in sales, account management, or a related field
• Demonstrated success in managing client accounts, including growing revenue and maintaining high levels of customer satisfaction
• Strong interpersonal and communication skills to influence and collaborate effectively
• Proven ability to problem-solve and drive results within a fast-paced environment
• Experience with CRM tools and data analytics, with a willingness to adopt new technologies

Responsibilities

• Proactively engage with existing accounts to identify upsell and cross-sell opportunities along with renewals
• Collaborate with internal teams to develop tailored solutions for client challenges
• Analyze account data to uncover growth opportunities and optimize client success
• Maintain consistent and effective communication with clients to build trust and deepen partnerships
• Identify and propose process improvements to enhance team efficiency and client satisfaction

Benefits

• Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay
• Salary Range: $70,000-$80,000 with $50,000 variable commission determined by your experience, skills and internal equity
• Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status