Account Manager - Customer Success

Summary

Join DataGalaxy, a leading data catalog company, as an Account Manager and build strong relationships with C-Level executives and stakeholders. You will be responsible for driving revenue growth within a dedicated portfolio, developing account management plans, suggesting innovative solutions, and managing the sales cycle. This role requires significant experience in SaaS sales, a proven track record of closing deals, and strong problem-solving and communication skills. DataGalaxy offers flexible working hours, remote work options, health insurance, meal vouchers, and other benefits. The company is rapidly expanding in the US market, providing excellent growth opportunities. This is a chance to join a pioneering French start-up and contribute to its success.

Requirements

• Significant experience in an Account Management role selling SaaS solution with a customer-oriented approach
• A proven history of closing deals
• Ability to generate business leads for upsell
• Strong problem-solving and negotiation skills
• Be a Deal-closer
• Dynamic, curious, creative and self-driven
• Strong communication and interpersonal skills: ability to build relationships with clients and collaborate with internal Business Development, Marketing, Pre-Sales, CSM, to win a deal
• Excellent organizational skills
• Proficiency in CRM software (Salesforce or HubSpot)

Responsibilities

• Build and maintain strong relationships with C-Level, Executive Management, and various stakeholders within each account: understand their use cases, success metrics and monitor their project success
• Create, drive and increase revenue within a dedicated accounts portfolio by generating leads and chasing qualified business opportunities
• Develop account management plan for upsell and retention strategy
• Suggest innovative solutions to meet customer needs
• Own the sales cycle from pipeline building to forecasting and deal-closing
• Coordinate customers testimonials and references to feed new business and sales processes

Benefits

• Offices in the heart of Lyon and Paris, 10-15 minutes from the train station
• Flexible working hours ("forfait jour")
• Remote work at will & 2.70€ net / day🔥
• Health insurance Apicil
• Meal vouchers (Swile card of 9€/day)
• Public transport 50% reimbursement
• Holiday Bonus 🏝️
• Quarterly team events and seminars
• An attractive remuneration according to your performance and your potential