Account Manager I

Summary

Join Huntress, a fully remote global cybersecurity company, as an Account Manager to drive annual recurring revenue growth. You will focus on cross-selling products, expanding usage, and retaining customers and partners. This high-impact role involves working with partners as a trusted advisor, ensuring customer and partner satisfaction, and maintaining strong relationships. Success is measured by expansion and retention metrics and high activity levels. The position offers a competitive compensation package and numerous benefits.

Requirements

• 2+ years of experience in Account Management, Channel or Direct Sales roles, ideally focused on mid-market and below
• Experience with Salesforce or other similar CRM platforms
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Achieve the assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
• Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
• Maintain and reinforce Huntress’ culture
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Execute a customer and partner engagement process to ensure excellent communication with our existing customers and partners

Preferred Qualifications

Knowledge of the MSP space, preferably related to the cybersecurity industry, is a plus

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth