Account Manager II

Summary

Join Weedmaps as an Account Manager II and contribute to client growth and satisfaction. You will be responsible for driving revenue, minimizing churn, and managing billing collections. This remote position requires strong consultative selling skills, project management expertise, and analytical capabilities. You will provide insights to clients on maximizing platform performance, collaborate with account executives, and conduct regular business reviews. Success is measured by meeting and exceeding revenue and retention goals. The role also involves maintaining client data hygiene and relaying client feedback to improve products and processes.

Requirements

• BS / BA Degree or equivalent experience
• Minimum 3 years of experience in digital sales or account management; client/customer facing role
• Proven track record of hitting goals and revenue targets
• Data-oriented, analytical sales approach
• Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment)
• Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively
• Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment
• Strong planning and organizational skills with a clear attention to detail and process oriented

Responsibilities

• Manage a book of business where revenue & retention goals are met and exceeded
• Provide insights & recommendations to your clients on how to grow their business with Weedmaps marketing solutions, based on the client and market data
• Collaborate with your assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility
• Increase your client’s proficiency & usage of the Weedmaps platform through your training
• Conduct regular business reviews, sales presentations, and product demonstrations
• Act as the steward of your client data hygiene by updating & maintaining the CRM (or any other designated locations) on your calls, meetings, contact info, current license, and up to date on billing payments
• Communicate billing updates proactively to drive collection efforts as necessary
• Relay client feedback to improve our products and processes to increase client success

Preferred Qualifications

Experience in the cannabis industry

Benefits

• The base pay range for this position is $80,000 to $100,000 per year plus bonus
• Physical Health benefits: Medical, Dental & Vision: Employee - employer paid premium 100%
• Company contribution to a HSA when electing the High Deductible Health Plan
• For plans that offer coverage to your dependents, you pay a small contribution
• Mental Health benefits: Free access to CALM app for employees and dependents
• Employee Training
• Mental Health seminars and Q&A sessions
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• 401(k) Retirement Plan (with employer match contribution)
• Generous PTO, Paid Sick Leave, and Company Holidays
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings - including a company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Family planning/fertility
• Identity theft protection
• Legal access to a network of attorneys
• Paid parental leave
• Generous PTO and company holidays
• Numerous opportunities and tools to learn and grow your professional skills
• Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!