Account Manager, Inbound Sales Closer

Summary

Join Pearl Talent and become our Account Manager / Inbound Sales Closer! This full-time, remote position offers a competitive salary with performance-based bonuses and flexible hours. You will manage client communication, inbound leads, and the entire project lifecycle, from quote to delivery. The ideal candidate has 3+ years of experience in account management, client success, or operations and strong communication skills. We offer a comprehensive benefits package including generous PTO, health coverage, mentorship, and professional development opportunities. This role is perfect for someone who thrives in client-facing roles and wants to make a significant impact on a fast-growing startup.

Requirements

• 3+ years of experience in account management, client success, or operations
• Strong written and verbal communication skills (including phone calls)
• Proven track record in inbound or consultative sales
• Ability to work independently and take initiative in a fast-moving environment
• Comfortable using tools like CRMs, Google Docs, Airtable, Notion, and Slack
• Attention to detail and ability to polish client-facing documents

Responsibilities

• Respond to inbound client leads via email, SMS, and phone in real-time
• Use internal AI-enabled tools to follow up with prospects and move them through the funnel
• Manage CRM entries and project tracker for accurate status updates
• Approve and send client invoices through the automated billing system
• Draft and revise Engagement Letters for larger or corporate deals
• Review client submissions to ensure data is complete and properly synced
• Assign projects to appropriate contractors with set fees and deadlines
• Approve contractor bids and follow up as needed to ensure on-time delivery
• Review and format appraisal reports for professionalism and clarity using Google Docs
• Light rewriting and formatting using templates or AI (e.g., ChatGPT) when needed
• Ensure payment is received before sending final reports to clients
• Handle general administrative tasks across marketing, operations, and finance
• Support process improvements and documentation for recurring workflows
• Collaborate with leadership on special projects and client onboarding

Preferred Qualifications

• Experience working in appraisal, real estate, legal, or B2B services
• Experience formatting reports or deliverables in Google Docs
• Familiarity with AI tools like ChatGPT for text editing
• Startup experience or working with distributed teams

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance