Account Specialist

Summary

Join Blockworks, a leading financial media brand, as an Account Specialist in a hybrid sales operations and account management role. You will provide administrative and operational support to the sales team, maintain accurate account information, create client-facing materials, collaborate on campaigns, and identify areas to streamline operations. This role requires 1-2 years of experience in sales operations or account management and strong organizational and analytical skills. Blockworks offers a remote-first work environment, comprehensive benefits including 100% medical coverage, flexible PTO, parental leave, and stipends for hardware and professional development. The expected salary is $75,000/year. We encourage applications from diverse candidates.

Requirements

• Be a detail-oriented and highly organized individual with 1-2 years of professional experience in sales operations, account management, or a similar sales support role
• Be a master at organizing even the most complex of projects and thrive when you have the opportunity to manage multiple projects at once
• Be analytical and love to leverage data in helping to shape your recommendations and approaches
• Have a solid grasp of foundational sales workflows, campaign management, and how to support client-facing teams
• Be comfortable working individually and on a team
• Be able to communicate effectively while building authentic relationships
• Be proactive in how you approach your work, problem-solving, and improving processes

Responsibilities

• Provide day-to-day administrative and operational support to the account management and sales teams
• Maintain and update internal systems with accurate account information, contracts, and campaign details
• Manage account-related documentation, including contracts and billing information
• Assist in the creation and preparation of client-facing materials such as proposals, performance reports, and presentations
• Work cross-functionally with other Blockworks teams (Podcasts, Events, Research, etc.) to monitor campaign progress
• Compile performance data for internal and external stakeholders
• Ensure campaign deliverables are met
• Play a key role in helping to identify new areas to streamline operations and introduce innovation to the sales team
• Support the implementation and improvement of internal tools and processes

Preferred Qualifications

• Have experience supporting sales or account management teams in media, advertising, crypto, or partnership-driven environments
• Have strong proficiency in tools like CRM software, spreadsheets, and project management platforms
• Have familiarity and demonstrated success with sponsorships, campaign execution, or working on digital & event-based projects
• Have contributed to process improvements, streamlined administrative workflows, or assisted in client communication

Benefits

• Remote-First: We're a remote-first organization with an office in NYC for you to utilize as you please
• 100% Medical Coverage for You: Close to fully paid medical, dental, and vision insurance for you, and a significant portion covered for your dependents
• Flexible PTO: We have a flexible paid time off policy that doesn't limit the number of vacation days you can take
• Parental Leave: At Blockworks, all team members are eligible for 14 weeks of fully paid parental leave
• Hardware Stipend: Every team member has a stipend to use to purchase the tools and technology that help them be their most productive
• Learning & Growth Stipend: Every team member has a stipend to use to spend on their skill growth and professional development
• Career Growth: We prioritize skill growth and career development, and we have a clear, documented structure to take the guesswork out of individual development and career progression