Account Supervisor

Summary

Join Precision AQ, a leading marketing agency in the pharmaceutical and life sciences industry, as an Account Supervisor. This 100% remote role requires at least 3 years of experience in a similar account role within a pharmaceutical/medical communications company. You will lead client projects, mentor junior team members, and manage budgets. Responsibilities include client management, project management, leadership, business development, and financial oversight. The position offers a competitive salary, benefits including health insurance, retirement savings, life and disability insurance, parental leave, and paid time off, and opportunities for professional development.

Requirements

• Ability to travel 10-15% depending on client's needs (In Chicago, the current travel is limited to the Chicago suburban area)
• Bachelor’s degree in marketing, advertising, communications, or related subject
• At least 3 years in an Account role within a pharmaceutical/medical communications company
• Daily client facing experience and Medical, legal, regulatory review experience is required

Responsibilities

• Assume primary lead for the client upon client acceptance of proposal
• Maintain and manage business opportunities with existing clients
• Development of client agendas and slide presentations
• Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
• Review and forward status/contact reports to client after each client contact
• Develop project briefs and scope of work for clients and internal team members
• Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
• Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
• Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
• Function as internal team leader ensuring all members of the team work together smoothly and effectively
• Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues
• Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable
• Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report
• Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
• Identify opportunities for organic growth within assigned accounts
• Develop proposals, budgets, and reconciliations
• Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
• Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
• Provide periodic budget status updates and communication with client
• Ability to work central time hours
• Adheres to PhRMA, FDA, OIG and ACCME guidelines
• Demonstrate ownership and accountability for all agency procedures and workflow
• Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
• Contribute original ideas for tactical planning within assigned accounts

Benefits

• Discretionary annual bonus
• Health insurance
• Retirement savings benefits
• Life insurance
• Disability benefits
• Parental leave
• Paid time off for sick leave and vacation
• $90,000 — $123,000 USD