Accounting Specialist

Summary

Join OpenSesame as an Accounting Specialist and play an integral role in supporting the financial operations of a fast-paced, high-growth company. You will be involved in all key accounting processes, including accounts payable, payroll, sales tax, and expense management, while providing excellent internal and external customer service. This role requires independent and collaborative work to meet deadlines, drive process improvements, and uphold the integrity of financial reporting. You will handle various tasks, from solving payroll inquiries to meeting DSO goals and reducing AFDA. Customer service excellence is crucial, demanding clear communication, reliable follow-up, and professional support for teammates and partners. This is a chance to make a significant impact while growing with a collaborative, mission-driven team. The position is remote-first, based anywhere in the US, with some travel required.

Responsibilities

• Independently manage communications with vendors, employees, and customers
• Utilize ADP, Ramp, and Bill.com to resolve routine questions and issues
• Understand our payroll, AP, and expense workflows
• Build strong working relationships with HR, Finance, and operational teams
• Deliverables Successfully navigate and respond to common payroll and expense inquiries
• Independently complete assigned monthly close items within 5 business days
• Process employee expense reports within 3 days of receipt
• Manage semi-monthly payroll ensuring it is submitted 72 hours prior to payday
• Monitor compliance with federal, state, and local tax regulations and reporting timelines
• Maintain up-to-date records for employee compensation, deductions, benefits, and garnishments
• Deliverables Submit payroll and expense report data with 100% accuracy
• Maintain updated payroll records and transaction history
• Publish a monthly reconciliation checklist to ensure consistency
• Independently file and reconcile monthly or quarterly sales tax via Avalara
• Identify inefficiencies and propose automation or system enhancements
• Collaborate cross-functionally to enhance employee support and policy adherence
• Provide clear communication to employees regarding expense reimbursements, paychecks, deductions, and benefits
• Document gaps or improvement areas in AP and payroll process flow
• Deliverables Deliver accurate sales tax filings and documentation
• Propose at least two system/process improvements for review
• Finalize payroll and AP response SOPs and share with the team
• Prepare, file and reconcile sales tax filings on a monthly or quarterly basis using Avalara
• Review & process employee expense reports and virtual card transactions
• Act as primary point of contact for AP and payroll-related inquiries
• Perform audits to verify the accuracy of sales tax and payroll data and resolve discrepancies
• Deliver professional, solution-focused support to teams and vendors to ensure excellent customer service in all financial tasks
• Prepare and submit required reports, including tax filings and year-end statements (e.g., W-2s, 1099s)
• Stay informed about sales tax and payroll laws and regulations, implementing changes as necessary
• Maintain all records in compliance with company policies and legal requirements
• Ensure confidentiality and security of employee information at all times
• Leverage Salesforce and NetSuite to support financial operations

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Professional development