Accounts Receivable and Collections Specialist

Summary

Join Overjet, a world leader in dental AI, as an Accounts Receivable & Collections Specialist. You will play a key role in ensuring smooth financial operations by managing accounts receivable, collecting outstanding invoices, and maintaining client relationships. This position requires strong communication and detail-oriented skills, and offers the chance to contribute directly to Overjet's financial success in a fast-paced environment. The role reports to the Controller and involves working independently and collaboratively with the finance team. Overjet offers competitive compensation, a hybrid workplace, and various benefits including health insurance, paid parental leave, and professional development opportunities. This is an excellent opportunity to accelerate your career and contribute to the future of dental care.

Requirements

• Bachelor’s Degree required in any field
• 3+ years of experience in accounts receivable or collections, preferably in a B2B or SaaS environment
• Proven experience managing client relationships and resolving disputes
• Proficiency in Microsoft Excel and familiarity with accounting software (e.g., QuickBooks, NetSuite, etc.)
• Strong written and verbal communication skills, with the ability to negotiate and resolve payment issues professionally
• Experience working in a fast-paced, growing company where attention to detail and time management are key
• Ability to thrive in a fast-paced, technical, and mission-focused environment

Responsibilities

• Manage and maintain the accounts receivable aging report, ensuring timely collection of outstanding invoices
• Communicate with clients to resolve outstanding payments and discrepancies, providing excellent customer service
• Work with the finance team to streamline billing and collection processes for greater efficiency
• Identify and escalate accounts that require additional attention or legal intervention
• Reconcile customer accounts and ensure the accuracy of transactions
• Ability to work independently and in a fast paced environment and handle multiple accounts simultaneously
• Assist in preparing financial reports related to collections and revenue forecasts
• Continuously improve collection strategies, aiming to reduce days sales outstanding (DSO), increase Autopay, and resolve aged receivables

Benefits

• Competitive Compensation and Equity
• Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
• 401k plans with a matching program
• Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
• Life and AD+D Insurance
• 8 weeks Paid Parental Leave
• Optional HSA with Employer contribution
• Flexible Time Off and company paid holidays
• Annual Learning and Development Stipend
• Work from Home Stipend