Accounts Receivable Clerk

Summary

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Requirements

• Ability to maintain regular and punctual attendance
• Encourage a direct and positive relationship between the community and the company
• Able to thrive in a fast-paced environment
• Able to quickly learn new software and use systems accurately
• You are a natural problem solver and are focused on creating solutions
• You can adapt quickly to a changing environment
• You work well independently but understand the importance of teamwork
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience
• Ability to be held accountable to the department and organizational numbers, data, and deadlines
• Ability to quickly pivot, be process-oriented, with high attention to detail
• Demonstrate and promote non-negotiable integrity and dignity of the individual in an environment of mutual trust and respect
• Exhibit a commitment to lifelong learning, encourage others to do so, and continue to grow technically and interpersonally to perform the job at the highest levels of competency

Responsibilities

• Make outbound calls to remind clients of outstanding invoices
• Contact clients about their first invoice and enroll them in automatic payments
• Creating and sending invoices, late fees, and payment reminders to clients
• Process and apply credit memos to accounts
• Answer inbound calls to assist clients with billing inquiries
• Respond to client’s email billing inquiries
• Process automatic payments
• Manage the process to send delinquent accounts to collections agency
• Apply checks from the lockbox and scan them to the appropriate account
• Monitor inbound ACHs and apply for payments
• Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid
• Perform payment merchant reconciliations to ensure accuracy
• Perform other duties as assigned

Preferred Qualifications

• Bilingual in Spanish
• Bachelors in Finance or Accounting
• 2+ years of experience working in an office environment preferred
• Sage Accounting software knowledge a plus
• Experience in a Finance or Billing Department preferred
• Strong communication skills both verbal and written
• Experience with Salesforce or other CRM preferred