Accounts Receivable Clerk

Summary

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Requirements

• Experience in a Finance or Billing Department preferred
• Experience with Salesforce or other CRM preferred
• Working knowledge of G-Suite and Microsoft Office products
• Ability to maintain regular and punctual attendance
• Quickly learn new software and use systems accurately and a natural problem solver and are focused on creating solutions
• You work well independently but understand the importance of teamwork
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience
• Ability to be held accountable to the department and organizational numbers, data, and deadlines
• Ability to quickly pivot, be process-oriented, with high attention to detail
• Demonstrate and promote non-negotiable integrity and dignity of the individual in an environment of mutual trust and respect
• Exhibit a commitment to lifelong learning, encourage others to do so, and continue to grow technically and interpersonally to perform the job at the highest levels of competency

Responsibilities

• Make outbound calls to remind clients of outstanding invoices
• Send emails through the Salesforce platform to clients for invoicing, and late fees, and to remind them of payments
• Create and send out invoices on the first business day of the month
• Answer 15-20 inbound calls per day to assist clients with billing inquiries
• Respond to client’s email billing inquiries
• Close cases assigned to the Finance Department
• Process automatic payments for clients through Stripe
• Manage the process to send a delinquent client to a collection agency
• Scan checks and apply them to appropriate accounts in Salesforce
• Monitor inbound ACHs and apply the amounts to the correct accounts in Salesforce
• Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid
• Handle the deposits from clients through checks, ACHs, and running automatic payments

Benefits

• Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best