Accounts Receivable Assistant

Summary

Join our team as an Accounts Receivable Clerk and ensure timely invoice payments. You will process incoming payments, resolve billing discrepancies, and facilitate timely invoice payments. This role requires strong communication and problem-solving skills. You will also reconcile accounts and build relationships with clients and internal departments. The position requires a home office setup meeting specific technical requirements and adherence to a full-time schedule. We offer competitive compensation and a range of benefits.

Requirements

• Proven working experience as Accounts Receivable Clerk is a plus
• Basic understanding of basic accounting principles
• Good communication skills
• Customer service orientation and negotiation skills
• Able to work on own initiative to resolve queries promptly and accurately
• Ability to build relationships with clients and internal departments
• Available to work 8am to 5pm PST, Monday to Friday (40hrs/week)
• Reliable internet connection (at least 5mbps download and upload)
• Decent computer or laptop with HD webcam and a quality headset
• A home office set up that meets the following
• A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur
• Stable internet connection with at least 5mbps download and upload
• A quality headset with noise cancellation feature for meetings
• A mobile phone that has the capacity to install the Microsoft Authentication app
• HD webcam
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
• Able to pass our online behavior and cognitive assessments
• Able to provide NBI Clearance (for PH applicants)

Responsibilities

• Processing accounting receivables and incoming payments in compliance with financial policies and procedures
• Verifying discrepancies and resolve clients’ billing issues
• Facilitating payment of invoices due by sending bill reminders
• Making outbound calls to collect outstanding balances on overdue accounts, and answer customer questions on billing and payment policies
• Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted

Benefits

• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification