Accounts Receivable Manager

Summary

Join Turnitin's global team as the leader of the accounts receivable team. You will oversee all aspects of accounts receivable, including billing, cash application, reconciliation, and collections. This role requires strong leadership skills, experience managing staff, and a proven track record in billing and collections within a complex corporate structure. The position offers a remote-centric culture, competitive benefits, and opportunities for professional growth within a fast-growing, dynamic business. Turnitin prioritizes a positive work environment and offers a comprehensive package that prioritizes your overall well-being. The company is committed to ensuring the integrity of global education and meaningfully improving learning outcomes.

Requirements

• Bachelor's Degree or an accredited institution in a relevant field
• 5+ years of experience with full cycle accounts receivable including both billings and collections
• 5+ years of experience managing staff and proven effectiveness
• 5+ years working with multiple entities and different foreign exchange rates
• 5+ years working with different sales, VAT, GST schemes
• Strong effective communication skills at all levels of the business, including c-suite
• Tech savvy with proven experience of working in NetSuite
• Strong solution-oriented leadership skills with a demonstrated ability to influence management and contributors at all levels of the organization and across functions

Responsibilities

• Oversee all aspects of Accounts Receivable function including, billings, application of cash to open receivables, reconciliation of billed A/R, customer collections, and optimizing cash flow
• Oversee all aspects of the Billing function including managing contractual deadlines, reviewing invoices and revenue recognition
• Communicate effectively with staff as well as the various departments that play a role in the Billing and A/R functions
• Oversee the collections team, ensuring regular leadership reporting of aged receivables
• Ensure that all billings are generated and sent to customers timely
• Oversee the reconciliation of Accounts Receivable related accounts such as: accounts receivable, unbilled receivables and bad debt. Identify and resolve potential general ledger versus project activity balance variances
• Lead monthly meetings with the sales RVPs to ensure they have regular communications regarding their clients invoicing and past due amounts
• Review and update the bad debt provision quarterly and adjust the audit memo annually
• Review the monthly Accounts Receivable flux analysis for both P&L and BS, providing the final copy to the Controller
• Leads process improvement initiatives, finding solutions to complex billing, revenue and accounts receivable issues
• Assist with audit requests and special projects as assigned
• Communicate and work alongside key stakeholders including FP&A
• Be the key contact for the internal and external auditors to ensure real time collective support on approach to given matters
• Develop and maintain the performance of the team directly and indirectly through Team Leaders, including recruiting, coaching, performance management and developing the team as is needed
• Generate and provide revenue and AR reporting to leadership as required
• Perform ad-hoc management related requests and analysis

Preferred Qualifications

• Experience of working for a SAAS Company
• Experience of working within a complex US corporate structure

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*