Accounts Receivable and Collections Manager

Summary

Join Showroom's dynamic finance team as an experienced Accounts Receivable (AR) and Collections Manager. Oversee all aspects of AR and collections, ensuring timely payments and accurate billing. Manage a team of specialists, maintain client relationships, and implement strategies to optimize cash flow. Analyze processes, recommend improvements, and prepare regular performance reports. This role requires a Bachelor's degree, five years of AR/collections experience (two in management), and strong analytical and communication skills. Showroom offers competitive compensation, remote work, and professional development opportunities.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field required
• Minimum of five years of experience in accounts receivable and collections, with at least two years in a management or supervisory role
• Experience in managing a high-volume AR department and dealing with complex billing systems
• Knowledge of accounting software (e.g., SAP, Oracle, QuickBooks) and strong proficiency with Excel
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills for dealing with internal teams and external clients
• Leadership and team management abilities
• Attention to detail and ability to manage multiple priorities in a fast-paced environment
• Knowledge of financial regulations and compliance standards
• Ability to work under pressure and meet tight deadlines

Responsibilities

• Oversee the entire accounts receivable function, ensuring accurate invoicing and timely payments from clients
• Monitor customer accounts for delayed payments, discrepancies, and other potential issues
• Ensure proper and timely recording of transactions in the accounting system
• Review aging reports regularly and implement strategies to minimize outstanding receivables
• Manage the application of customer payments, credit memos, and adjustments
• Develop and manage the collections process to minimize overdue accounts and bad debts
• Direct and support the collections team in communicating with clients about overdue payments
• Collaborate with the sales and customer service teams to resolve any disputes or billing issues
• Negotiate payment plans with delinquent customers where necessary
• Initiate legal proceedings against debtors when required, coordinating with legal counsel if necessary
• Lead, train, and mentor a team of accounts receivable specialists
• Conduct performance evaluations, set goals, and provide ongoing coaching
• Ensure team members are aligned with department and organizational goals
• Analyze current processes and systems, and recommend improvements to increase efficiency and accuracy
• Implement and maintain AR and collections policies and procedures
• Collaborate with IT and other departments to ensure systems support AR and collections processes effectively
• Prepare and present regular reports on AR performance, including cash flow forecasts and key metrics like Days Sales Outstanding (DSO)
• Ensure compliance with internal financial policies and procedures, as well as any external regulatory requirements
• Collaborate with external auditors during audits and provide necessary documentation

Benefits

• Competitive compensation package and benefits
• Work remotely from anywhere in the Continental US
• Ongoing opportunities for professional development and career advancement