Accounts Receivable Manager

Summary

Join Mindoula Health Inc. as their highly skilled Accounts Receivable (AR) Manager! This 100% remote position, open to US residents, requires overseeing AR and collections functions within medical billing operations. You will lead a team, manage collections, generate reports, investigate and resolve unpaid claims, collaborate with the Billing Manager, and handle complex accounts. The ideal candidate possesses a minimum of 5 years of experience in a similar role, a high school diploma or GED, and proficiency in medical billing software. Medical Billing & Coding Certification and bilingual skills are preferred.

Requirements

• High school diploma or GED required
• Minimum 5 years of work experience in similar position required
• Proficiency in medical billing software required
• Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management
• Ability to read and interpret various insurance companies' EOBs from various insurance providers
• Proficient in iOS, Google Suite and/or Microsoft Office Suite
• Above average writing and verbal communication skills
• Detail oriented with solid organization and time management skills

Responsibilities

• Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities
• Assign collection tasks to team members in alignment with productivity tracking and established performance standards
• Develop and implement corrective action plans if minimum productivity standards are not met
• Generate and analyze insurance A/R reports related to mental health billing
• Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days
• Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days
• Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments
• Handle complex outstanding accounts and drive timely resolution
• Collaborate with the Billing Manager to analyze department trends and recommend operational improvements
• Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed
• Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity
• Assist with month-end procedures and reports as needed

Preferred Qualifications

• Medical Billing & Coding Certification is highly preferred
• EZClaim, Insync, and Availity preferred
• Bilingual in English and Spanish is a plus

Benefits

This is a 100% remote position