Circle is hiring a
Accounts Receivable Specialist

Summary

The job is for an Accounts Receivable Specialist at Circle, a fully remote company building online communities platforms. The role requires bi-lingual fluency in English and Portuguese, with a preference for candidates in AMER time zones. Responsibilities include designing AR processes, monitoring billing, handling disputes, and more. The salary range is $75,000 - $90,000 per year.

Requirements

• Strong alignment with our values
• You are proficient in English (spoken, written, and reading) at a CEFR Level C1 / ILR Level 5 , as well as Portuguese (bi-lingual)
• You are able to work in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines
• You have strong spreadsheet skills (eg. Google Sheets, MS Excel, etc.)
• You have at least 2 years of experience working in a SaaS Accounts Receivable role
• You are customer-focused and enjoy nurturing relationships with customers
• You have excellent written and verbal communication skills and can clearly and concisely communicate with clients
• You are analytical, have strong attention to detail and thrive as a problem-solver
• You are a team player with a positive attitude, a strong work ethic, and a commitment to continuous improvement
• You are able to work independently and collaborate effectively in a team environment
• You thrive with autonomy and are self-motivated. We’re a fully remote team

Responsibilities

• Build the Accounts Receivable function from scratch
• Monitor billing process automated by Stripe for small business (SMB) accounts
• Process billing for mid-market (MM) accounts
• Maintain accounts receivable records to ensure customer accounts are up-to-date
• Monitor and act on aged balances and delinquencies, working with customer support to solve delinquent accounts for our SMB customers, and monitoring and collecting accounts receivable for our MM customers directly (proactive & reactive)
• Monitor renewals for MM accounts
• Monitor and act on fraud prevention tactics
• Monitor and solve customer disputes
• Report on AR metrics
• Identify uncollectible accounts for write-off
• Support financial month-end closing
• Collaborate with cross-function teams, including Sales, Customer Support, and Customer Success

Preferred Qualifications

• You have experience working with Stripe
• You have experience working with CPQ tools

Benefits

• Fully remote: work from anywhere in the world!
• Autonomy and trust to do your job: we care about outcomes over everything else
• Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years
• Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*
• Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*
• Parental leave for parents expanding their family, or just starting one
• Home office stipend to help you get up and running
• Learning & development stipend to help you level up your professional skills
• Annual bonus potential for roles that don't already receive variable income or commission
• Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon