Accounts Receivable Specialist

Summary

Join Lap of Love Veterinary Hospice as their dynamic Accounts Receivable Specialist! This full-time, remote position offers a competitive salary of $55,000. You will play a crucial role in managing accounts receivable, ensuring accurate invoicing, timely payments, and resolving discrepancies. This involves direct communication with clients, maintaining positive relationships, and contributing to the company's financial health. The ideal candidate possesses 2-4 years of experience in accounts receivable, strong communication skills, and a detail-oriented approach. Lap of Love offers a comprehensive benefits package including health, dental, and vision insurance, a retirement plan, paid time off, and more.

Requirements

• 2-4 years of experience in Accounts Receivable required
• Working knowledge of GAAP accounting principles and internal controls required
• Intermediate Excel skills (V-lookup, pivot tables, etc.)
• Excellent verbal and written communication skills
• Self-starter and team player who works well under pressure and has excellent time management skills
• Strong organizational skills
• Excellent attention to detail and analytical abilities
• Display compassion, control, and confidence in all aspects of the position
• Strong ethics and a high level of personal and professional integrity
• Excellent follow-up skills
• Able to multitask effectively
• Able to sit for prolonged periods of time
• Able to frequently communicate by telephone and through the use of computer technologies, including but not limited to email and video conferencing
• Possess manual dexterity, fine motor skills, and the ability to operate a computer, read a computer screen and type on a keyboard for prolonged periods of time
• Able to multitask using multiple computer tabs/platforms while engaging in conversation
• Able to quickly learn custom software and other programs, such as Zoom, Sunshine, and Google Suite
• Average or above-average working knowledge of accounting applications such as Intacct and Authorize.net
• Access to reliable and secure internet
• Maintain confidentiality of all patient, client, and business information
• Comply with all applicable laws, regulations, policies, procedures, and guidelines

Responsibilities

• Generate and issue invoices to customers accurately and promptly
• Ensure invoices include all relevant information such as terms of sale, due dates, and payment methods
• Monitor accounts to identify overdue payments and follow up with customers via phone, email, or other communication methods
• Negotiate payment plans or terms to facilitate timely payment
• Apply payments received from customers to their respective accounts accurately
• Reconcile discrepancies between amounts received and amounts invoiced
• Respond to customer inquiries regarding invoices, payments, and account statuses professionally and in a timely manner
• Reconcile accounts receivable subsidiary ledger to general ledger balances
• Identify opportunities to streamline accounts receivable processes and improve efficiency
• Implement best practices to reduce the number of overdue accounts
• Maintain confidentiality of financial information and customer data
• Communicate with Leadership any issues that hinder the Accounts Receivable collection process

Preferred Qualifications

Bachelor's degree in Accounting, Finance, or related field preferred

Benefits

• Health Insurance Plan (Medical) with 100% employee paid HSA option available
• Dental and Vision Plans
• Retirement Plan (Traditional 401k with 3% match and Roth 401k)
• Paid Time Off
• Bereavement Leave
• Paid Parental Leave
• Company Funded Wellness Resources (Mental, Financial, and Physical)
• Life Insurance (Basic, Voluntary, and AD&D)
• Short Term and Long Term Disability Insurance
• Training & Development
• Pet Insurance