Acquisition Support Intern

Summary

Join Wellhub's Partner team in Madrid as a Long Tail Acquisition Support Intern! This fully remote role focuses on supporting the seamless onboarding of new partners onto our platform. You will build and maintain accurate partner profiles, ensure data correctness, coordinate communication between teams, troubleshoot onboarding issues, and maintain organized records. Your work directly impacts the user and partner experience on the Wellhub app. This position offers flexibility and the chance to contribute to a high-growth tech company committed to employee wellbeing. We encourage applications even if you don't meet every requirement.

Requirements

• Advanced English
• Reside in Madrid
• Demonstrates reliability and accountability
• Exhibits strong organizational and time management skills
• Possesses effective communication abilities

Responsibilities

• Support the LT sales team in launching newly acquired partners, ensuring timely onboarding and availability on our platform
• Build and maintain accurate, high-quality partner profiles to enhance their presentation on the Wellhub app
• Verify and ensure the correctness of partner information to meet both internal quality standards and partner expectations
• Coordinate and align communication between sales, partners, and internal teams such as Partner Operations and Quality Assurance
• Troubleshoot and resolve any onboarding issues, ensuring a seamless experience for partners
• Maintain organized records and documentation related to partner onboarding and profile management
• Proactively suggest process improvements to enhance efficiency in partner launches

Preferred Qualifications

• Proficiency with Salesforce
• Knowledge of German

Benefits

• Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• A home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• A minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
• 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth