Acquisition Support Intern

Summary

Join Wellhub, a corporate wellness platform, as a Long Tail Acquisition Support Intern in Milan! This fully remote role supports the onboarding of new partners, ensuring a smooth integration into the Wellhub platform. You will build and maintain accurate partner profiles, coordinate communication between teams, troubleshoot issues, and suggest process improvements. The ideal candidate possesses strong organizational and communication skills, proficiency in English, and resides in Milan. Wellhub offers a comprehensive benefits package including flexible work arrangements, paid time off, parental leave, and access to wellness resources.

Requirements

• Advanced English
• Reside in Milan
• Demonstrates reliability and accountability
• Exhibits strong organizational and time management skills
• Possesses effective communication abilities

Responsibilities

• Support the LT sales team in launching newly acquired partners, ensuring timely onboarding and availability on our platform
• Build and maintain accurate, high-quality partner profiles to enhance their presentation on the Wellhub app
• Verify and ensure the correctness of partner information to meet both internal quality standards and partner expectations
• Coordinate and align communication between sales, partners, and internal teams such as Partner Operations and Quality Assurance
• Troubleshoot and resolve any onboarding issues, ensuring a seamless experience for partners
• Maintain organized records and documentation related to partner onboarding and profile management
• Proactively suggest process improvements to enhance efficiency in partner launches

Preferred Qualifications

• Proficiency with Salesforce is a plus
• Knowledge of German is a plus

Benefits

• Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development