Ad Operations Specialist

Summary

Join Fandom as an Ad Ops Specialist and embark on a mid-level career in online media, ad operations, and technology. Based in our LA office, you will collaborate with global teams to execute, optimize, and troubleshoot digital advertising campaigns. This role offers a solid foundation for growth within Fandom, whether your career aspirations lie in engineering or business. You will be responsible for campaign implementation, monitoring, reporting, and optimization, working closely with sales, QA, and engineering teams. The position requires strong technical skills, experience with ad platforms, and excellent communication abilities. Fandom offers a vibrant team culture and a comprehensive benefits package.

Requirements

• 2+ years of ad operations experience
• An strong understanding of Google Ad Manager and at least 1 SSP (Adx, Magnite, Xandr)
• Self-motivation, proactive attitude and attention to detail
• Proficiency with Excel (formulas and pivot tables)
• Business-minded, customer-service-oriented attitude and ability to work as a partner with remote teams
• Fluency in English
• Strong verbal and written communication skills with internal and external teams

Responsibilities

• Implement, test, launch and optimize digital advertising campaigns (display and video), as well as work with our QA and engineering teams to resolve issues arising in delivery of ads
• Monitor campaign delivery via third party and internal ad serving systems to ensure budget and KPI fulfillment
• Provide campaign screenshots and reports to the sales team as needed
• Test ads across mobile, tablet and desktop platforms for compliance with technical specifications; work closely with QA and Ad Engineering as necessary to debug and resolve issues
• Provide regular and ad hoc campaign reports and make recommendations on growth areas
• Work with our Sales Team and Ad Ops Manager to optimize existing campaigns
• Support the team in partnership communications, analyzing data and deal setup
• Support sales team with your technical expertise during client calls

Preferred Qualifications

• Knowledge about JavaScript, HTML, Internet file formats, or web coding concepts
• Customer service experience
• Experience working with international teams
• Working knowledge of ad verification vendors (IAS, DV)

Benefits

• Salary Range = ($54k - $123k)
• Vibrant team culture
• Comprehensive Medical, Dental, Vision
• Training (unlimited Udemy + more)
• Flexible working hours and time off
• Equity & Retirement Programs including 401K match
• Paid Parental Leave
• International work environment with start-up culture