Ad Operations Specialist

Summary

Join Vivid Seats, a leading online ticket marketplace, as an Ad Operations Specialist Contractor! This remote position offers 20-40 hours/month, with a 3-month commitment and potential extension. You will oversee general ad operations and ad technology, managing campaign trafficking across various media (linear TV, radio, audio, and digital). Responsibilities include troubleshooting technical issues, maintaining ad specifications, collaborating with external partners, ensuring SLAs and guarantees are met, and creating UTM links. The ideal candidate possesses agency experience with ad serving platforms (CM360 and Google Ads preferred), experience with large media entities, and strong attention to detail.

Requirements

• Agency experience with ad serving platforms and ad trafficking processes
• Experience working with large media entities and publishers
• Strong attention to detail and accuracy
• Ability to manage multiple campaigns at a time

Responsibilities

• Oversee general ad operations and ad technology
• Manage tagging, trafficking, and general stewardship for linear, TV, radio and audio, and digital media campaigns
• Manage and implement Campaign Manager and third-party ad trafficking
• Troubleshoot technical issues with ad placement trafficking, campaign delivery, 3rd party, and more as needed
• Document, update, and maintain ad specifications, trafficking procedures, and workflow processes for accounts
• Work with external partners and media to provide trafficking instructions, creative, tags, and more
• Ensure SLAs are met
• Confirm guarantees are met and reconcile any differences
• Create UTM links for digital trafficking
• Provide updated specs to Creative team as necessary
• Ensure completion of campaign setup and execution

Preferred Qualifications

• CM360 and Google Ads UI experience
• Previous experience with in-house ad operations
• Event / Sports Industry experience

Benefits

Remote work