Senior Sales Enablement and Operations Specialist

Summary

Join Pacaso as a Senior Sales Enablement Specialist and play a critical role in empowering our sales teams, enhancing operational processes, and driving revenue growth. This hybrid role combines sales enablement and sales operations responsibilities, requiring a strategic thinker with strong analytical skills and a passion for process optimization. You will refresh and maintain sales playbooks, design and deliver training programs, collaborate with sales leadership, create best practices, and partner with other teams. Additionally, you will write requirements for tech stack updates, oversee software implementation, manage reports and analytics, monitor sales metrics, and support revenue optimization initiatives. This position requires a Bachelor's degree, 4+ years of experience, and proficiency with Salesforce and other revenue software tools. Pacaso offers a competitive salary and benefits package.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 4+ years of experience in sales enablement, sales operations, or a related role
• Deep understanding of Salesforce (SFDC) and its use in sales workflows and reporting
• Proficiency with revenue software tools (e.g., Gong, Outreach, HubSpot, Tableau)
• Proven experience developing training materials, playbooks, and onboarding programs
• Strong analytical skills with a focus on data-driven decision-making
• Excellent communication, collaboration, and organizational skills

Responsibilities

• Refresh and maintain sales playbooks for key roles, including BDRs, Regional Managers/Directors, and Listing Advisors
• Design and deliver regular training programs and materials for sales leaders to execute with their teams
• Collaborate with sales leadership to implement best-in-class onboarding processes for new hires, ensuring seamless integration into the organization
• Create and document best practices to drive consistency and performance across all sales functions
• Partner with Marketing and Product teams to develop enablement content that aligns with key revenue goals and initiatives
• Write detailed requirements and project plans for tech stack consultants to execute system updates and improvements
• Oversee the implementation and integration of revenue software tools, ensuring they support operational workflows and sales objectives
• Manage the creation and delivery of ad hoc reports and analytics to provide actionable insights for leadership and sales teams
• Continuously monitor sales metrics and processes to identify inefficiencies and implement improvements
• Perform analytics on current data leveraging google sheets / excel
• Update/maintain key dashboards
• Support strategic initiatives to align sales enablement and operations efforts with broader revenue goals
• Develop and maintain dashboards to track KPIs, ensuring data transparency for sales teams and leadership
• Assist with forecasting, pipeline management, and other revenue-related analytics to improve decision-making
• Assist in commission management (prior experience preferred)
• Act as a liaison between sales, marketing, and operations teams to ensure alignment and seamless execution of revenue strategies
• Provide regular updates to the Revenue Operations leader on project progress, team performance, and strategic opportunities
• Advocate for a sales-centric approach while driving operational excellence and scalability

Preferred Qualifications

• Experience in technology-focused organizations
• Advanced Excel, data visualization expertise, and experience with Salesforce (SFDC), including workflows, reporting, and system optimization
• Familiarity with sales methodologies (e.g., Challenger Sale, SPIN Selling)
• Proven ability to manage cross-functional projects in a fast-paced environment

Benefits

• Salary range of 80-110k with bonus
• Opportunities for professional growth and career advancement
• A collaborative environment where innovation and initiative are valued
• The opportunity to directly impact sales team success and revenue growth
• Competitive salary and stock options
• Unlimited, flexible PTO for exempt employees
• Excellent medical, dental and vision insurance
• Sponsored memberships to One Medical, Ginger and Carrot
• 401(k) to help you save for the future
• Paid maternity and paternity leave
• Generous home office stipend and monthly cell phone reimbursement
• Quarterly remote team building events and L&D opportunities