Ad Strategist

Summary

Join The N2 Company as an Ad Strategist and become a key player in our award-winning community magazine publishing. This fully remote position offers a competitive salary and significant growth opportunities. You will work directly with clients and internal teams to strategize ad designs, manage deadlines, and ensure exceptional customer service. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills. We offer a supportive and collaborative remote work environment with a comprehensive benefits package.

Requirements

• Maintain exceptional attention to detail and strong organizational skills to manage tasks efficiently
• Handle multiple deadlines each month, ensuring timely and accurate completion of responsibilities
• Provide outstanding customer service and clear communication, with a commitment to thorough follow-up
• Collaborate effectively with team members and leadership to support company objectives
• Build and nurture strong relationships with both internal teams and clients
• Confidently engage clients and Area Directors, addressing their concerns via Zoom / video calls, phone, and email
• Respond promptly and professionally to client and Area Director inquiries
• Utilize Microsoft Office (Excel, Word) and Google Workspace (Docs, Sheets, Calendar) proficiently
• Adapt quickly to and operate within The N2 Company’s internal software systems

Responsibilities

• Strategize and act as the point of contact for ad designs for new and existing clients
• Act as the communication hub for all things within the ad strategy process
• Maintain positive relationships with Area Directors following the program specifications
• Build relationships with clients to support positive experiences
• Assist clients in resolving credit card issues and work to minimize past-due amounts
• Track client metrics through set spreadsheets and processes
• Proof publications for ad quality and accuracy
• Efficiently manage multiple deadlines, ensuring all ads are prepared and organized
• Respond promptly and professionally to emails related to ad submissions and queries
• Foster and maintain strong professional relationships with Area Directors, clients, residents, and fellow team members
• Follow the program’s specifications to ensure effective communication and content alignment

Preferred Qualifications

• Exemplify N2’s Core Values
• Be a self-motivated self-starter

Benefits

• Full health care coverage for you and your family
• Complimentary basic dental coverage
• Access to a licensed nutritionist to support your health and wellness goals
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services
• 401(k) plan with a company match to help secure your financial future
• Financial planning services to guide you in achieving your financial goals
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program
• Paid time off, including a paid, week-long Holiday Break each year
• Three-week paid sabbatical after four years of service
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave
• Monthly remote-work reimbursement to assist with home office and internet expenses
• Flexible remote work options to suit your needs and lifestyle
• Pet care insurance and discounts to help support your pets’ health and wellbeing
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes