Administrator

Summary

Join Environment Bank, a market-leading organization in rapid growth, as a Business Operations Administrator. This temp-to-perm role offers part-time options and involves supporting day-to-day operations across departments. You will maintain smooth daily functions, optimize processes, manage data and reporting, and handle inbound communications. The ideal candidate is highly organized, detail-oriented, and collaborative, with strong administrative skills and proficiency in various tools. Environment Bank fosters a diverse and inclusive workplace and offers flexible working arrangements, along with various benefits.

Requirements

• Professional verbal and written skills, especially for handling inbound calls and emails
• Proficiency with tools like Microsoft Teams, Outlook, and document management systems, such as SharePoint
• Strong attention to detail in compiling reports, logging queries, managing records and recording minutes of meetings
• Enthusiastic, organised with a can-do attitude

Responsibilities

• Maintain smooth day-to-day functions by co-ordinating workflows, managing documentation, and resolving administrative bottlenecks
• This may involve arranging meetings, diary management, taking minutes and action points at those meetings, as well as helping out with purchase orders and expenses
• Review and improve business processes for better productivity and compliance
• Collate, analyse, and present operational data to support informed decision-making
• Maintain accurate records and generate regular performance reports
• Handle incoming calls with professionalism and efficiency, responding to queries or redirecting as appropriate
• Monitor and manage the info@ inbox to ensure timely and accurate responses, escalating issues when needed

Preferred Qualifications

Experienced in the process of becoming ISO accredited would be useful

Benefits

• Performance-based annual bonus up to 10% of salary
• Pension scheme with employer-matched contributions at 6% of salary
• 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day
• Option to purchase 5 additional days of annual leave after probation
• Remote and hybrid flexible working options
• Regional and departmental team co-working days
• Expenses-paid whole company meet twice a year
• Team fundraising and charity events
• Ongoing career development with training and mentoring
• Medical cash back scheme to cover everyday healthcare costs
• Employee assistance mental wellbeing support
• Enhanced sickness pay allowance