Advisory Solution Consultant - Customer Industry Workflows

Summary

Join ServiceNow as a Specialist Solution Consultant, a technical and business consultant responsible for developing, positioning, and providing industry and product-specific solutions during sales cycles. You will support product sales as a technical expert, lead discovery workshops to determine customer challenges, and develop client partner relationships. This role also involves guiding strategic programs in top accounts, providing feedback to product management, sharing best practices with other consultants, staying current on competitive analysis, and supporting marketing events. The position offers a competitive base pay, plus equity, variable compensation, and benefits. Compensation varies based on factors such as qualifications, skill level, and work location.

Responsibilities

• Develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
• Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
• Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits
• Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
• We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs