Analytics Manager

Summary

Join Dane Street's analytics team as an Analytics Manager, overseeing all aspects of business data analysis, reporting, and team management. You will lead a team, ensuring timely report delivery and maintaining a positive work environment. Responsibilities include managing reporting requests, developing documentation, and acting as a liaison between the business and technology teams. You will also be responsible for physician payment recoupment and negotiating contracts. The ideal candidate possesses strong analytical skills, experience with data analytics tools (AWS Quicksight, Tableau, SQL), and excellent communication skills. Dane Street offers a comprehensive benefits package, including health insurance, paid time off, and a 401k plan.

Requirements

• Strong PC/MAC skills, including MS Office, Excel, and MS Project, are required
• Present exceptional communication skills with a clear understanding of company business lines
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines
• Computer literacy and typing skills are essential
• Ability to multitask across the various tasks required to fulfill duties
• Ability to appropriately document both the subject matter content and the status of efforts, such that all constituents in a given effort are appropriately informed and so that project goals are met
• Computer literacy and typing skills required
• Supply and support their own internet services
• Maintaining an uninterrupted internet connection is a requirement of all work from home position

Responsibilities

• Provide managerial support to analytics team members
• Provide feedback on team members for initial & annual reviews, as well as, performance improvements and coaching
• Create and maintain a positive, collaborative, and proactive relationship with all coworkers and project team members
• Assess the success of development plans and help employees make the most of learning opportunities
• Assign projects to team members based on request, skill set, bandwidth. Monitor and oversee execution by team members to ensure timely delivery and a satisfactory final product
• Oversee and participate in the interpretation and analysis of data
• Develop and maintain appropriate documentation
• Including, but not limited to, business and functional requirements, status updates, estimates, and other materials, as requested by business lead and/or Manager
• Coach team on new processes identified and compile training documentation for staff efficiency
• Review incoming reporting requests and formulate reporting templates to be used by the Analytics team members
• Oversee the delivery of all reports to the business, and facilitate feedback to each reporting analyst
• Provide clear ownership in the form of milestone and meeting preparedness, meeting facilitation and active engagement in detail tasks to assure schedules are met
• Engage with Dane Street personnel, contractors, clients and third-party resources to ensure complete project management from start to finish of a project
• Provide regular and detailed status updates to Director and other business leads, as necessary, to ensure all possible action is taken for on‐time project success
• Support all internal business leadership in a subject‐matter‐expert capacity, as needed
• Act as liaison between the business and technology when requests related to analytics are requested to bridge the gap between knowledge of client requests and technology capabilities
• Accept ownership of small projects and initiatives as assigned. Independent and proactive effort is expected in this area and with respect to all Dane Street initiatives
• Adapt to different internal / operational dynamics and team dynamics as appropriate to each situation. This adaptability includes the need to accept tasks that may not regularly be associated with this role and to shift priorities as requested
• Oversee the completion and delivery of each Weekly, Monthly, Quarterly, and Ad-Hoc report to the business partners, per the specific reporting schedule
• Oversee the completion of monthly Allstate Outcomes report based on information required within report
• Communicate with the BA team and Operations Managers to obtain information required within report
• Understand Client fee schedules in order to negotiate new and current physician agreement terms
• Negotiate prepay requirements with applicable physicians
• Other duties & special projects, as assigned and based on business needs

Preferred Qualifications

• An Associate’s Degree or Bachelor’s Degree is preferred
• Business experience in a healthcare and/or insurance setting is preferred
• Experience in healthcare or insurance settings is preferred
• Working knowledge of physician networks, recruitment, medical specialties and terminology. General knowledge of State and Federal compliance guidelines. Strong negotiation skills, communication skills, understanding of medical terminology, critical thinking, organizational skills, ability to manage time efficiently and to meet specific deadlines
• We are seeking a candidate with 2-3 years of relevant experience who is proficient in AWS Quicksight, Tableau, and Excel, with familiarity in AWS Redshift and SQL querying
• Industry experience understanding concepts regarding industry jargon, workflow, and claims processing so as to advise a client on appropriate approaches to meet stated goals, and to design, document, and execute against those approaches

Benefits

• Medical, dental, and vision coverage for you and your family
• Voluntary life insurance options for you, your spouse, and your children
• Other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage at no cost
• Paid time off
• 401k plan with a company match
• Apple equipment and a media stipend for remote workspace