Sales Operations & Analytics Manager

Summary

Join Cerba Research as a Senior Manager, Sales Operations & Analytics and play a pivotal role in optimizing global sales processes. This high-visibility role involves collaborating across teams, enhancing reporting and workflows, and driving data-driven decision-making. You will oversee Salesforce administration, implement data analytics strategies, develop workflows, and collaborate with cross-functional teams. The position offers a global scope, autonomy, professional growth, and remote flexibility. Cerba Research is committed to finding the best talent and has partnered with Vector Talent to manage the recruitment process.

Requirements

• Strong background in data analytics, with expertise in designing dashboards, reports, and integrating internal/external data sources
• Excellent communication and collaboration skills to work cross-functionally with Scientific, Commercial, and Leadership teams
• Demonstrated ability to lead change management initiatives and drive technology adoption
• Experience in budget management, resource allocation, and supporting investment decisions
• Proven experience in Salesforce product management and administration
• Ability to translate data insights into strategic business recommendations
• Previous experience in the pharmaceutical, biotech, or life sciences industry
• Strong project management skills with experience managing complex initiatives
• Familiarity with data visualization tools such as Tableau, Power BI, or similar platforms
• Ability to work on multiple tasks at once without losing track: foreseeing and planning around potential obstacles as well as an ability to plan
• A motivated self-starter, capable of hitting the ground running and excelling in a high growth, entrepreneurial business

Responsibilities

• Oversee and optimize Salesforce administration, ensuring best practices
• Implement data analytics strategies to improve sales reporting and forecasting
• Develop and refine workflows and automation to streamline sales processes
• Collaborate with cross-functional teams to enhance operational efficiency
• Support change management in a newly restructured role
• Provide strategic insights on incoming sales propositions and business trends
• Ensure timely and accurate data visualization to aid leadership decision-making
• Liaise with internal stakeholders and Salesforce to maximize system capabilities

Benefits

• Global Scope – Work in an international role, collaborating with teams across regions
• Autonomy & Impact – Lead critical sales operations initiatives with real business influence
• Professional Growth – A dynamic environment offering career advancement opportunities
• Remote Flexibility – East Coast location preferred, with flexibility to work remotely