Associate Account Director

Summary

Join Amsive, a performance marketing agency, as an Associate Account Director specializing in digital and performance marketing for enterprise financial services clients. This remote position, preferably based in the Eastern time zone, requires leading digital marketing campaigns, building client relationships, and collaborating with internal teams. You will manage projects, track resources, and ensure client satisfaction while proactively identifying new business opportunities. The ideal candidate possesses 3-5 years of experience in digital marketing program management, agency experience, and strong communication and project management skills. Amsive offers a supportive environment with growth opportunities and a flexible work arrangement.

Requirements

• 3-5 years + experience managing digital marketing programs, with proven results in Programmatic, Paid Search, SEO and/or social media initiatives
• 2 years + experience in agency environment preferred
• Some experience in working with Personally Identifiable Information desired as it relates to one-to-one marketing
• Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, or creative services, or operations)
• Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
• Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
• Strong grasp and demonstrated application of marketing and communication principles
• Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
• Demonstrated excellence in building and maintaining profitable client relationships
• Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space

Responsibilities

• Lead digital marketing for 3 to 5 enterprise financial services clients, in collaboration with CX Lead and Account Directors
• Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
• Become proficient in company designated tools for success in project and account management
• Create and proactively manage internal timelines for projects and programs through proactive communication
• Log all resource hours into Amsive designated project management tool (Asana) daily
• Schedule, organize and facilitate client campaign initiatives across all digital channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
• Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests
• Facilitate and manage the invoicing process
• Maintain and/or improve account profitability through effective scope management
• Core responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid-large financial services accounts in the form of PowerPoints, POV’s and analytics reports from excel to dashboard technologies to optimize and retain business
• Proactively identify new business opportunities with existing clients under management, working with CX Lead and other team members to effectively bring them to closure
• Understand client business needs and objectives; develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics, develop key insights for quarterly and annual business reviews. Knowledge of retail banking is valued
• Work collaboratively with other team members to develop audience, creative, and channel testing ideas
• Be curious, with a thirst for learning more about data centric marketing

Preferred Qualifications

• Advanced knowledge of web analytics and digital marketing tools, including Google Analytics preferred
• Knowledge or experience working in Financial Services, particularly retail banking is a plus
• Eastern time zone preferred

Benefits

This is a REMOTE position