Associate Director, Enterprise Accounts

Summary

Join ShopBack, a leading shopping rewards platform in Asia-Pacific, and embark on a challenging and rewarding journey. Identify and acquire enterprise-level leads, manage merchant partners, and drive revenue growth. Conduct business reviews, build strong relationships, and ensure merchant success. Collaborate with internal teams to achieve growth objectives. This role demands a minimum of 5 years of business development or account management experience in tech/payments. You will need strong negotiation, sales, analytical, and communication skills, and a self-motivated attitude.

Requirements

• Minimum 5 years of Business Development / Account management experience in the tech/payments space
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Good negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients
• A problem-solver who’s not discouraged by failure or mistakes
• Strong interpersonal and communication skills
• Good analytical skills
• A self-starter and motivated individual with can’t-is-not-an-option attitude
• Ability to multitask under pressure while maintaining high level of accuracy of the work
• Self-motivated and driven to help build a successful business in a startup environment
• Passionate to be part of an exciting new team that wants to make a meaningful impact in the region

Responsibilities

• Identify Enterprise-level leads, contact decision makers and close the sale
• Acquire and retain merchant partners, and ensure revenue growth quarter to quarter
• Conduct business reviews with merchants and build strong relationships with merchants
• Set merchant partners up for success with thorough understanding of our merchant's needs and expectations
• Work closely with product and online integration team and close feature gaps against merchants’ needs
• Collaborate closely with internal stakeholders (such as marketing team) to drive growth for merchants and ShopBack

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally