Associate Director, Enterprise Accounts

Summary

Join ShopBack, a leading shopping rewards platform in Asia-Pacific, and embark on a challenging and rewarding career. As a Business Development/Account Manager, you will identify and acquire enterprise-level leads, manage merchant partnerships, and drive revenue growth. You will collaborate with internal teams, ensuring merchant success and contributing to ShopBack's global expansion. This role demands strong sales, communication, and analytical skills, along with a proven track record in the tech/payments industry. ShopBack offers competitive compensation, career progression opportunities, a collaborative culture, and a work-from-anywhere benefit.

Requirements

• Minimum 5 years of Business Development / Account management experience in the tech/payments space
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Good negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients
• A problem-solver who’s not discouraged by failure or mistakes
• Strong interpersonal and communication skills
• Good analytical skills
• A self-starter and motivated individual with can’t-is-not-an-option attitude
• Ability to multitask under pressure while maintaining high level of accuracy of the work
• Self-motivated and driven to help build a successful business in a startup environment
• Passionate to be part of an exciting new team that wants to make a meaningful impact in the region

Responsibilities

• Identify Enterprise-level leads, contact decision makers and close the sale
• Acquire and retain merchant partners, and ensure revenue growth quarter to quarter
• Conduct business reviews with merchants and build strong relationships with merchants
• Set merchant partners up for success with thorough understanding of our merchant's needs and expectations
• Work closely with product and online integration team and close feature gaps against merchants’ needs
• Collaborate closely with internal stakeholders (such as marketing team) to drive growth for merchants and ShopBack

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally