Botify is hiring a
Associate Account Manager

Summary

Join our Account Management team as an Associate Account Manager and grow and maintain our existing revenue base with global brands.

Requirements

• 2+ years of relevant experience, with demonstrated success in demanding, fast-paced environments
• Authentically passionate about helping our customers to grow their businesses and hit their targets
• Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy
• Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships
• Dependable, honest, and trustworthy in your communication both internally and externally
• Ambitious; energized by being part of a high-performing, world class team

Responsibilities

• Build strong relationships with key decision-makers within our mid-market accounts, becoming a trusted partner
• Know your client organizations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives
• Work closely on a team with our Customer Success Managers and Search Data Strategists to ensure customers are seeing maximum value from the partnership
• Own the entire renewal process: running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line
• Help drive account expansion with the sales team, with an eye towards continuously growing accounts; Occasionally run revenue expansion opportunities yourself
• Lead periodic business reviews

Benefits

• Unlimited Time Off
• 11 company holidays
• 16 weeks of parental leave
• Summer Fridays
• ClassPass Subscription
• Team building events and initiatives
• Flexible work policy
• Commuter benefits
• 401k
• Health and Wellness perks