Associate Cloud Operations Engineer

Summary

Join a global company with employees in over 30 countries and contribute to building the future of digital customer experiences. As a Cloud Operations Engineer at Acquia, you will assist in setting up and maintaining AWS services, perform basic monitoring, support cloud backup and disaster recovery processes, and more.

Requirements

• Basic understanding of AWS cloud services, Linux system administration, and web application architecture
• Ability to identify and solve entry-level technical issues
• Effective communication skills for working with team members and documenting processes
• Eagerness to learn and grow in the fields of cloud operations, Linux administration, and web application management
• Careful attention to detail in monitoring systems and reporting issues

Responsibilities

• Assist in setting up and maintaining AWS services such as EC2, S3, RDS, and VPC
• Perform basic monitoring of cloud resources using tools like AWS CloudWatch
• Support cloud backup and disaster recovery processes
• Participate in initial incident response for issues in the AWS environment
• Escalate complex issues to senior engineers
• Help document cloud setups and configurations
• Prepare reports on cloud resource utilization and incident logs
• Assist in the installation, configuration, and maintenance of Linux servers
• Monitor system performance and report any issues
• Apply basic security patches and updates under supervision
• Help manage user accounts and access rights on Linux systems
• Support backup operations and participate in recovery drills
• Assist in deploying and managing web applications on Linux servers
• Perform basic monitoring of web application performance and uptime
• Support the updating and patching of web applications
• Work with development teams to understand application requirements and assist in deployment strategies

Benefits

• Training and Certification: Pursue relevant training and certifications, such as AWS Certified Cloud Practitioner, Linux certifications (e.g., CompTIA Linux+), and others relevant to web application administration
• Mentorship and Feedback: Seek feedback and mentorship from senior team members to improve skills and knowledge