Remote Associate Cloud Operations Engineer

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Acquia

πŸ“Remote - Costa Rica

Job highlights

Summary

Join Acquia, a global leader in digital experience platforms, as an Ops Engineer! You will design and deliver secure, highly available solutions, ensuring our services are robust and stress-tested. This role involves close collaboration with Engineering and Support teams, focusing on automation, development, and application administration across a diverse tech stack. You will develop and deploy solutions on public cloud platforms, ensuring platform availability and proactive problem identification. The ideal candidate possesses strong Linux, networking, and scripting skills, along with experience in cloud platforms and containerization. This position offers the opportunity to contribute to a dynamic team and make a significant impact on our platform's performance and reliability.

Requirements

  • Proficient in Unix/Linux OS administration
  • Proficient with network setup and debugging
  • Proficient with at least one scripting language (Bash, Python, PHP, …)
  • Proficient knowledge with public cloud providers such as AWS, GCP or Azure
  • Understands Kubernetes
  • Understands application containerization
  • Basic understanding of SQL and relational database administration (MySQL)
  • A Bachelors in Computer Science, Engineering, MIS, or experience in software engineering or a related field
  • Hands-on Linux knowledge: 1-3 years
  • Scripting: 1+ years
  • DevOps and/or build & release experience including delivery: 0-1 years
  • Software Configuration Management tools: 0-1 years
  • DB/Data Platforms: Aurora/Mysql/RDS: 0-1 years
  • Experience with Kubernetes and containerization: 0-1 year

Responsibilities

  • Design and deliver secure and highly available solutions
  • Ensure our services are ready and stress tested
  • Take on new challenges, define potential solutions and implement designs in a team environment
  • Automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze
  • Work on a team responsible for a blend of architecture, automation, development, and application administration
  • Develop and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms
  • Ensure our SaaS platform is available and performing, and that we can notice problems before our customers
  • Collaborate with Support and Engineering on customer issues, as needed
  • Work with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments
  • Develop dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents
  • Independently conceive and implement ways to improve development efficiency, code reliability, and test fidelity
  • Participate in a periodic on-call rotation

Preferred Qualifications

  • Best practices in infosec
  • The ability to dig deep into infrastructure and code to solve problems
  • The drive to solve traditional operations problems through automation
  • High attention to detail

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