Associate Destination Manager

Summary

Join Viator, a Tripadvisor company, as an Associate Destination Manager I and be responsible for the health and quality of Viator's product offerings in your assigned geographical destinations. You will deeply understand key trends and optimize product offerings to match consumer demand. As a brand ambassador, you'll grow your destination and Viator's positioning, exceeding key performance indicators. You will collaborate with internal and external stakeholders to align product offerings and maintain a competitive advantage. This role requires strong account management, communication, and negotiation skills, along with a deep understanding of the travel industry. Viator offers competitive compensation, flexible work arrangements, and various employee benefits.

Requirements

• Exemplify entrepreneurial and commercially driven characteristics: Focus on growing the business and destination
• Possess account management skills: Ability to build, maintain and grow relationships
• Be creative and inquisitive: Continuously improve both personally and for the company
• Be results-oriented: Passionate about achieving success and excellence
• Be detail-oriented
• Possess effective communication skills: Be clear and impactful in communication
• Be innovative and collaborative: Embrace new ideas and work well in teams
• Be customer-focused: Committed to serving customer partners and sharing knowledge
• Possess language skills: (based on destination requirements- Spanish, French, Portuguese etc)

Responsibilities

• Ensure that Viator has the best in class product offering for the assigned territory
• Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination
• Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination
• Negotiate favorable commercial terms
• Monitor key metrics in destinations and take action where necessary
• Ensure key products are consistently available for sale in the Viator ecosystem
• Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination

Preferred Qualifications

• Possess industry knowledge: Understanding of the travel landscape is preferred
• Possess networking skills: Able to build and leverage professional connections

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums