Associate Director, Provider Experience Strategy

Summary

Join Oscar's Provider Experience team as an Associate Director, Provider Experience Strategy. You will play a critical role in shaping Oscar's Provider Experience roadmap by identifying and analyzing strategic opportunities. This high-performing role requires collaboration with various teams, data analysis, and strategic planning. You will report to the Director, Strategy & Insights and work in a fast-paced environment. The position offers a blended work culture with remote options and a competitive salary and benefits package. The role involves leading and growing a team, ensuring compliance, and contributing to key Oscar initiatives.

Requirements

• 7+ years experience in healthcare strategy and operations, and or related field
• 4+ years of experience managing individual contributors
• 3+ years of data analytics experience to improve programs and develop strategies

Responsibilities

• Collaborate deeply with SMEs and functional leaders across the organization to identify and analyze strategic opportunities that define the overall roadmap driving Oscar's Provider Experience
• Collaborate with data science and ops analytics teams to source and analyze data needed to frame certain problems and answer strategic questions for initial discovery and initiative execution
• Take ambiguous problems, create structure to answer key questions, and design approaches to leverage and analyze available information, executing analyses, and tracking to a clear narrative
• Plan and execute programs to track progress of initiatives and success towards key KPIs, including identifying and navigating cross-functional blockers
• Build clear and cohesive materials to communicate goals, findings, progress, and present progress to executive-level leadership
• Maintain a strong external orientation, leveraging deep healthcare industry and market knowledge, a pulse on healthcare investments and innovation, and insights into our competition and our providers' needs to bring together research and strategic decisions in key areas
• Lead and grow team, coaching team members and driving accountability
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• MBA, MPH
• Management Consulting experience with a focus on healthcare
• Experience using Excel/Sheets (charts, pivot tables, advanced formulas) and PowerPoint/Slides
• Experience in a fast-paced operations or strategy environments, and operating with many stakeholders
• Experience mentoring more junior colleagues
• Experience executing enterprise-wide projects: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

Benefits

• Employee benefits
• Participation in Oscar's unlimited vacation program
• Company equity grants
• Annual performance bonuses
• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements