UJET is hiring a
Associate IT Support Specialist
UJET
π΅ ~$48k-$59k
πRemote - Korea, South
Please let UJET know you found this job on JobsCollider. Thanks! π
Summary
Join UJET as an IT Support Specialist to be responsible for the day-to-day technology needs of employees in APAC. You will work closely with your team and other departments to keep IT systems and services running smoothly.
Requirements
- 1-3 years of experience in configuring and troubleshooting macOS and mobile (iOS/Android) devices
- 1+ years of experience as an administrator in Google Workspace and/or Office 365
- Familiarity with MDM (Kandji, Intune, Jamf, Airwatch, etc.) to install and configure all corporate endpoints
- Experience troubleshooting audio/video conferencing applications (Zoom, Google Meet, Webex) and VOIP services (Zoom Phone, Dialpad, RingCentral)
- Excellent communication skills, must be fluent in English
Responsibilities
- Triage and remediate IT support tickets for a business with over 150 employees
- Provision equipment, services, and software for employees and contractors
- Provide technical support related to hardware (laptops, mobile devices, etc), software, and SaaS products
- Escalate requests to IT leadership or other departments that manage SaaS relationships
- Assist in creating training materials pertaining to computer troubleshooting and usage
Benefits
- Competitive compensation and benefits package
- Work/life balance
- Unlimited vacation
- Stock options
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Please let UJET know you found this job on JobsCollider. Thanks! π