Associate Partnership Manager

Summary

Join Payoneer, a global company enabling businesses worldwide to access the global economy, and contribute to our mission. Work remotely or in a hybrid setting with colleagues across the globe, serving small- and medium-sized businesses. This role focuses on strengthening customer relationships, maximizing adoption and retention, and collaborating with various teams. The ideal candidate possesses 1-2 years of experience in relevant fields within a fast-growing global organization, a strong understanding of Fintech or tech channel partnerships, and excellent relationship-building skills. This position is open to candidates based in Poland.

Requirements

• 1-2 years of experience in channel sales, partnerships, Customer success, Business Development or Account management in a fast-growing global organization
• Experienced and deep understanding of Fintech or tech Channel partnerships and GTM motions, proven track record of successfully managing a book of global partners
• A natural relationship builder, have the ability to generate partner referral opportunities while also developing long-term, mutually beneficial partner relationships
• Cross-functional experience working with all GTM teams including sales, marketing, customer success etc
• Ambitious, consistent, & willing to try multiple avenues to achieve goals
• Language requirements are English and Ukrainian

Responsibilities

• Be proactive in strengthening existing customer relationships to maximize adoption, retention, upsell and prevent churn
• Help clients to define their strategic goals and implement them through the usage of Payoneer products
• Respond to clients’ operational requests and facilitate their communication with Customer Support
• Collaborate with Marketing Team to develop case studies and user testimonials
• Gather customer feedback and work with product owners, helping to shape the product roadmap
• Help the team to implement best Customer Success practices, identify executional challenges and improve existing workflows

Preferred Qualifications

Any additional languages are beneficial

Benefits

Hybrid or remote work frame