Business Development & Partnerships Manager

Summary

Join Hello Heart's growing team as a Business Development & Partnerships Manager and contribute to the company's revenue and growth initiatives. Collaborate with the Director of Channel Management and team members to manage key partner relationships, maximize sales opportunities, and build relationships across partner organizations. Develop and present materials showcasing Hello Heart's value proposition to key stakeholders, lead prospecting and pitch meetings, and manage objections. Research the market, create content, manage existing materials, assist with RFP responses, and attend conferences. Collaborate with cross-functional teams to develop and deliver health services messaging. This role requires in-depth health plan or digital health experience and strong communication and presentation skills.

Requirements

• 4+ years of management consulting experience focused on healthcare
• Experience and success in developing sales materials that build/maintain partner interest and support relationships
• Experience presenting to high-level sales professionals or executive management with the ability to control a room, master content, and handle objections professionally
• Fluency in relationship-building, particularly with key decision-makers and influencers
• Ability to adapt/modulate style according to different settings and personalities
• Tenacity and a sales mentality to follow up with leads; ability to think outside the box for traditional outreach attempts to identify and connect with key decision-makers
• Must be able to work full-time and be flexible for Pacific, Central, and East Coast hours as needed
• Comfortable with heavy travel around 50%+ of the time to meet stakeholders and their teams across the US
• Independent thinker with a demonstrated strong problem-solving skill set
• Ability to effectively escalate to leadership matters that have a strategic impact
• Willingness to adapt to a fast-changing environment
• Strong written and verbal communication and excellent presentation skills
• Ability to stay organized while managing many partner relationships and projects

Responsibilities

• Understand the partner’s business strategy, challenges, and opportunities to drive meaningful conversations and value for all stakeholders
• Develop an expertise in the channel partner’s organizational structure to leverage the correct relationships
• Meet with key stakeholders across the United States for 1:1s and group meetings to communicate Hello Heart’s value proposition
• Identify additional key stakeholders and execute 1:1s to build more relationships
• Prepare channel-specific content to demonstrate the value of Hello Heart to the channel partner’s clients
• Lead prospecting and pitch meetings within the channel alongside our Sales leaders, consultants, and healthcare specialists
• Manage objections from sales pitching and positioning our solution messaging to address those objections
• Research the market and industry to create new purpose-built content (cheat sheets, job aids, FAQs, competitive analysis, health services market trends) to improve solution knowledge and support the sales process and methodology
• Manage existing content that is specific to the partner and refresh material as new marketing content becomes available
• Assist with responses to partner-sourced RFPs
• Attend conferences to expand opportunities and market partner capabilities
• Collaborate with members of cross-functional teams, Sales, Customer Success, Sales Ops, Partnerships, Strategic Alliances, Corporate Marketing, Customer Success, Analytics, Product, and Marketing teams to develop and deliver health services facing messaging

Preferred Qualifications

• A network of professional contacts that can be leveraged to quickly build new pipeline
• Preferred experience with the following applications: Google Suite, Salesforce, Asana, Microsoft Office (Excel, Word, PowerPoint), Salesloft, and Apple iOS

Benefits

The US base salary range for this full-time position is $130,000.00 to $150,000.00