Associate Product Manager

Summary

Join PointClickCare as an Associate Product Manager and collaborate with Engineering and Product teams to deliver exceptional user experiences. Maintain a healthy product backlog, ensuring tactical execution for Product and Operations. Partner with Senior Product Managers for guidance and mentorship. Utilize a growth mindset to maximize value in delivering PointClickCare products. Understand company and product strategy, become a product expert, and serve as the voice of the customer. Continuously improve products and services, manage risks effectively, and contribute to product roadmaps.

Requirements

• Bachelor’s degree in business, computer science, or a healthcare-related field of study
• 1-3 years working in Product management or related discipline, preferably in a health tech SaaS business
• Data Driven - experience managing, receiving, and delivering timely reports to a variety of team members
• Curious, takes initiative, and receptive to new ideas
• Proven ability to work cross functionally with various teams
• Adaptive to a dynamic and fast paced work style
• Demonstrated ability to create and execute a plan to achieve a desired result
• Investigate, gather, and document detailed information regarding defects
• Experience with contributing to and executing on a Product roadmap

Responsibilities

• Understand company strategy and how it connects to Product strategy and assigned scope
• Become the product expert for their assigned scope, including product functionality and how the product creates value for customers and users
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery
• Maintain a prioritized backlog and write user stories, acceptance criteria and other artifacts to support engineering teams in delivering on product priorities
• Continuously assess ways to improve products and services
• Identify, communicate and bring the right people together to manage risks timely and effectively

Preferred Qualifications

• Experience working in a health tech SaaS B2B business preferred
• Experience in Product Life Cycle, Forecasting, Launch planning
• Focus on delivery of product in alignment with strategy
• Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems
• Ability to communicate effectively with internal and external stakeholders, both orally and in writing
• Strong work experience in Cross Functional setting (Product, Engineering, Operations, etc.)
• Strong written and verbal communication skills, with the ability to listen and understand an audience and tailor communication accordingly

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities