Associate Strategic Account Executive

Summary

Join Twilio's growing team as a Strategic Account Executive for High Tech Accounts! This remote role focuses on expanding relationships with high-tech clients, driving revenue growth, and executing account strategies. You will manage the entire sales process, from prospecting to closure, and collaborate with cross-functional teams. The ideal candidate possesses 5+ years of experience in strategic sales, a proven track record of exceeding quotas, and strong technical skills. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 5+ years of experience in strategic sales with a track record of selling complex technical solutions
• Accountable for relationship management, cross sells, upsells and solutions consulting
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated success by exceeding quota on a consistent basis
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define processes and build programs
• Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence
• Familiarity with Twilio ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong
• Excellent verbal and written communication & presentation skills
• Bachelor’s Degree or equivalent years of experience

Responsibilities

• Manage and strategically expand relationships with our High Tech customer accounts
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio
• Drive the entire sales process from prospecting to deal closure, including launch
• Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization
• Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs
• Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders
• Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management

Preferred Qualifications

• Experience selling API based solutions
• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Commissions