Strategic Account Executive

Summary

Join Axon as a Strategic Account Executive, Federal, and play a key role in helping Canadian federal public safety agencies adopt life-saving technology. You will support the adoption of Axon's ecosystem of products, build senior-level relationships, and drive large, complex sales opportunities. This is a quota-carrying, external field position with approximately 70% travel, primarily remote but preferably based in Ottawa or Toronto. Success will be measured by revenue growth, market penetration, and strategic solution selling. Axon values its employees and offers a fast-paced, challenging, and meaningful work environment.

Requirements

• Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions
• Federal Sales Experience: Deep understanding of federal government procurement processes, public safety technology, and the ability to navigate large, complex organizations
• Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping federal agencies enhance public safety, officer accountability, and efficiency
• Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with federal IT leaders to drive cloud and digital transformation initiatives
• Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions. Leadership experience in managing multi-stakeholder projects is a plus
• Travel Flexibility: Willingness to travel up to 70% to meet with key customers and stakeholders across Canada

Responsibilities

• Develop and Execute Account Strategies: Create comprehensive account strategies that align Axon’s solutions with the mission-critical needs of federal public safety agencies, focusing on officer safety, operational efficiency, and digital transformation. This will require close collaboration with other internal members of the account team(s)
• Drive Complex Sales Engagements: Manage long sales cycles, leading to high-value, multi-year agreements with federal customers. Facilitate discovery meetings, present Axon’s value propositions, and lead customer negotiations
• Help increase market share and achieve Axon’s strategic objectives by maximizing revenue and customer satisfaction within your designated agencies
• Support Public Safety Innovation: Partner with internal teams to present Axon’s innovative public safety technologies, such as TASER 10, Axon Fleet, Axon Body 4, Axon Evidence, and Axon VR training programs, demonstrating how these solutions transform agency operations
• Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within federal public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving
• Champion Public Safety Outcomes: Position Axon as a key enabler of federal public safety initiatives, helping agencies meet their operational and safety goals while enhancing transparency and accountability
• Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions
• Accurate CRM Management: Maintain up-to-date records of customer interactions, opportunities, and forecasts in Salesforce. Use this data to drive proactive sales strategies and ensure visibility for internal stakeholders

Preferred Qualifications

• Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or federal public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety
• French Language Skills: Fluently bilingual in French is preferred but not mandatory

Benefits

Remote work