Associate, Talent Operations

Summary

Join Jerry.ai as our Associate, Talent Operations and be a critical member of our rapidly growing team. This role offers a unique opportunity to directly influence how we support our most important asset—our people. You will work on a mission to help over 90% of Americans reduce financial stress and gain control over their most important assets. This position supports the end-to-end employee lifecycle, from onboarding to organizing company events. You will play a key role in planning and executing company-wide and team events and other culture-building initiatives. The role also involves ensuring effective internal communications and maintaining data accuracy within HR systems.

Requirements

• You’re passionate about people and making a real impact on a company’s most valuable asset
• You are an excellent communicator, both written and live
• You're meticulous and detail-oriented
• You are well-organized and love to support multiple projects and teams while balancing excellence and speed
• You thrive in ambiguity and fast-paced environments
• You are resourceful and creative – you take the initiative to get things done well the first time
• You're mature and professional, and can handle sensitive information with the utmost discretion
• Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field
• 0-2 years of experience in HR, People Operations or related, ideally within a fast-paced startup environment

Responsibilities

• Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets
• Empower our teams: Support the end-to-end employee lifecycle — from ensuring seamless onboarding to organizing important company events
• Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030
• Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions
• Be our culture ambassador: As a remote first company, we are increasing our investment in in-person gatherings. You will play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives
• Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates
• Data & System Management: Ensure data accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration and employment verification letters
• Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes