Operations Associate

Summary

Join Pearl Talent and work as a fully remote Operations Associate for a high-growth AI startup transforming pharmacy operations. You will collaborate across various departments, including marketing, sales, and product, to streamline systems, support client relationships, and drive company growth. This role demands at least two years of professional experience, a bachelor's degree, and strong communication skills. The position offers a competitive salary, generous PTO, health coverage (after three months), direct mentorship, learning and development opportunities, and a flexible work-life balance. The company provides retention bonuses and an annual retreat. This is a fantastic opportunity to gain broad exposure to startup operations and make a significant impact.

Requirements

• At least 2 years of professional experience (internships not counted)
• Bachelor's degree or equivalent
• Strong written and verbal communication skills
• Highly proactive, resourceful, and comfortable working with ambiguity
• Proficiency in MS Word, Excel, PowerPoint or Google Suite
• Familiarity with AI tools like ChatGPT

Responsibilities

• Create and edit marketing content (blog posts, emails, visuals) using tools like Canva
• Edit short-form videos for use on social media and email campaigns
• Conduct lead research and build prospect lists
• Manage CRM hygiene, follow-up workflows, and meeting scheduling
• Support pre-call briefs and sales call preparation
• Review AI assistant outputs and document user edge cases or feedback
• Flag improvement opportunities for engineering or product teams
• Draft and maintain SOPs and internal documentation
• Identify workflow bottlenecks and propose process improvements
• Support team-wide coordination and ad hoc operational tasks

Preferred Qualifications

• Previous startup experience
• Background in pharmacy, health tech, or healthcare ops
• Ability to automate tasks using Python or Excel macros
• Experience in marketing, content writing, or visual design

Benefits

• Competitive Salary: Based on skills and experience
• Remote Work: Work from anywhere
• Generous PTO: Recharge and rest as needed
• Health Coverage: HMO starts after 3 months
• Direct Mentorship: Learn directly from industry experts
• Learning & Development: Continuous training opportunities
• Global Network: Work with a diverse, international team
• Work-Life Balance: Flexible hours, results-first culture