Associate Technical Consultant

Summary

Join Unit4's dynamic team as a Technical Consultant (TechOps) and contribute to the successful implementation of Unit4 ERP. You will work with a highly experienced team, supporting customers through cloud installations and migrations. This role involves acting as the technical contact person, advising on infrastructure, and ensuring optimal performance and scalability. The ideal candidate possesses a proactive approach to learning, strong teamwork skills, and excellent customer engagement abilities. Unit4 offers a flexible work environment with uncapped time off and remote work opportunities, along with a host of other benefits and development opportunities.

Requirements

• Possess a proactive approach to learning and skill enhancement
• Be ready to tackle challenges with a positive attitude
• Be a strong team player with a deep understanding of the value of collaboration and support
• Possess excellent customer engagement skills, with the ability to respond to customer needs and build long-term relationships
• Demonstrate high levels of responsibility and reliability
• Employ a structured and organized approach to work
• Possess a results-oriented mindset
• Have advanced proficiency in SQL
• Have strong expertise in Microsoft Azure
• Have comprehensive knowledge and hands-on experience with Microsoft operating systems
• Have an in-depth understanding of network architecture and protocols
• Have excellent communication skills with fluency in English (both written and verbal)

Responsibilities

• Work with the business system Unit4 ERP
• Perform assignments with new and existing customers, with installations primarily in the cloud
• Act as the technical contact person and the link between the project and the cloud
• Support project members with technical issues
• Assist in our global cloud migrations strategy
• Advise customers regarding their infrastructure to ensure optimal performance and scalability
• Work closely with the CloudOps team to ensure seamless integration and operation

Preferred Qualifications

Have experience with federation, performance, and IT security

Benefits

• Uncapped time off policy
• Remote working opportunities
• A host of benefits & development opportunities
• Talent program for high performers