Audience Engagement Strategist

Summary

Join TechnologyAdvice as our Audience Engagement Strategist, EMEA, a key role within our Operations Team. Based in the United Kingdom, you will lead a team, analyze performance data, resolve campaign issues, and implement strategic initiatives to enhance efficiency and effectiveness. This pivotal role requires strong quantitative skills, experience in lead generation operations, and excellent communication abilities. You will collaborate with cross-functional teams, provide regular reports, and make data-driven recommendations. TechnologyAdvice offers a remote-first culture with various benefits, including private medical insurance, a pension plan, and wellness perks. The ideal candidate is highly motivated, results-driven, and excels in a fast-paced environment.

Requirements

• 2+ years of experience in lead generation operations
• Demonstrated ability to partner with GTM Teams and other cross-functional departments
• Strong quantitative skills and highly proficient in Google Suite and Salesforce.com
• Must have the ability to influence and work collaboratively at all levels of the organization, be comfortable advising senior sales management on key deals to support their business
• Excellent communication and presentation skills
• Self-motivated with a results-driven approach
• A confident and determined outlook
• Highly organized, customer-focused, innovative, and strong attention to details
• Excellent communicator, self-aware, transparent, professional, and open to feedback
• Ability to multitask and prioritize at times of high volume in a dynamic and fast-paced environment
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

Responsibilities

• Analyze and interpret quarterly performance data
• Utilize data-driven insights to inform decision-making and operational strategies
• Serve as the primary point of contact for all EMEA campaign issues, including pacing, delivery, and quality assurance
• Drive accountability for issue resolution within the region, ensuring that challenges are addressed swiftly and effectively
• Provide regular, detailed reports on program status and operational concerns to operations leadership
• Make informed recommendations for process improvements and solutions based on comprehensive analysis and client requirements
• Collaborate with cross-functional teams to ensure alignment and support for operational initiatives, fostering a unified approach to regional success
• Act as a liaison for regional data needs, proactively communicating these to operations leadership to ensure resource availability
• Ensure adherence to established processes for escalation and issue resolution, driving operational consistency across the region
• Work closely with leadership to optimize the tele-verification process, ensuring it operates efficiently and effectively

Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays
• Remote-First Culture: Work from the comfort of your home
• Private Medical Insurance: Comprehensive coverage for your peace of mind
• Group Life Assurance: Life assurance coverage to provide support for your loved ones
• Pension Plan: Invest in your future with our competitive pension scheme
• Wellness Perks: Access the Headspace app to support your well-being
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus