B2B API Integration Launch Team Lead
RateHawk
πRemote - Portugal
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Job highlights
Summary
Join a dynamic team as an Integration Process Management Lead and guide partners through the API integration process while developing key performance indicators and optimizing current integration processes.
Requirements
- Experience as a team lead in integration
- Deep understanding of API functionality and experience in their integration: knowledge of web service protocols, data formats, and authentication methods
- Experience with performance monitoring tools, error tracking, and data analytics collection
- Ability to communicate effectively with both technical specialists and non-technical colleagues
Responsibilities
- Guide partners through the API integration process, from initial inquiries to final verification
- Ensure a clear and efficient onboarding process for partners
- Develop key performance indicators (KPIs) to measure integration quality
- Implement a system to assess the success of each integration
- Optimize current integration processes and implement best practices accepted in the market
- Ensure partners' correct use of API methods and conduct checks for errors and ensure correct integration execution
- Update and maintain API documentation
- Collaborate with development and product management teams
- Collect and analyze data on the number of integrations, errors, and time spent at each stage
- Prepare regular reports on integration quality and effectiveness
- Recruit, train, and manage a team of integration engineers
- Ensure a high level of team engagement and productivity
Benefits
- A fully flexible work schedule β thereβs no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward
- Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model
- We provide partial compensation for employees participating in external training and conferences
- MyTime Day Off - an extra day off that is designed to give our employees the flexibility to focus on important matters, whether itβs taking care of their health, mental recharge, addressing personal issues, or any other important activities
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