Remote B2B Payment Solutions Manager

Summary

The job is for a Lead Specialist of Fraud and Payments in the online casino industry. The role involves building payment processes, managing relationships with payment solution providers, fraud detection/prevention, overseeing financial transactions, and data analysis. The position requires at least two years of experience in high-risk industries.

Requirements

• At least two years proven work experience within a gaming/gambling/betting B2C product or high-risk industries (forex, crypto, adult, dating, micro-credits, bingo, gaming and gambling) in payments and fraud
• Proven experience in online product liaison with payment solution providers
• Good knowledge of integration and onboarding process and requirements with payment solutions suppliers
• Over 3 years of experience, data analysis and data driven payment acceptance and fraud prevention and risk mitigation process and policy design and implementation
• Adequate knowledge of organisational effectiveness and operations management, working with internationally dispersed multi-lingual teams
• Excellent communication skills in English (written and verbal), any other European language is a great advantage
• Exceptional problem-solving skills and ability to adapt to changing priorities, multitask and work under pressure
• Must be flexible towards demanding work schedules to effectively guide teams in different time zones
• Strong interest and knowledge in the FinTech industry and its regulations as well as passionate about technological solutions that enabling working smarter and not harder

Responsibilities

• Build a robust payments processes for customers across a new and exciting multi-brand online casino portfolio
• Relationship management with Payment Solution Providers to ensure the best possible player deposit acceptance and the efficient resolution of end-user problems with payments
• Comparative new PSP research and competitor analysis
• PSP onboarding: communication of potential applicable restrictions and limitations, adherence and fulfilment of relevant technical requirements
• Negotiation of PSP commercial terms and fees, review and adjustment of legal terms and conditions of compliance and services
• Support, supervision and organisation of effective PSP integration with technical support and platform teams
• Quality Testing of UX for integrated PSP methods, acceptance and sign-off on the delivery of requested technical integrations
• Following PSP integration- documentation of PSP specific compliance and reporting formats
• Work alongside the IT team and external platform providers to find, optimize, develop and improve of fraud detection/prevention mechanics, tools and solutions
• Oversee financial transactions, including authorisation of withdrawals
• Mitigate potential risk and minimize potential financial losses as a result of fraudulent behaviour
• Regular analysis and reporting on payment method and acceptance, deposit success and, transfers data and provide analysis and insight into payment process issues and findings of fraudulent activity, blocked/limited transactions and/or accounts
• Analysis and optimization of legal entity structure for the best business and online product feasibility and continuity