Benefits Manager

Summary

Join Iterable as a Benefits Manager and oversee the administration of employee benefits programs for 600+ employees globally. You will design cost-effective benefit programs, manage relationships with vendors, and ensure compliance. Responsibilities include managing leave of absences, creating benefit materials, and partnering with internal and external stakeholders. The role requires strong communication, analytical, and problem-solving skills, along with experience in benefits administration. Iterable offers a competitive salary and benefits package, including paid parental leave, 401k, medical, dental, vision, and life insurance, as well as various other perks and allowances.

Requirements

• Strong interpersonal and communication skills to maintain effective working relationships with internal and external partners
• Must have strong attention to detail, and the ability to accurately deliver in a fast-paced environment
• Solid analytical capabilities, decision-making skills, and ability to exercise appropriate judgment
• Driven, innovative, resourceful and critical  thinker capable of adapting and driving positive, progressive change proactively
• High level of discretion with strong integrity and the ability to effectively manage and maintain the confidentiality of information
• Strong Microsoft Excel skills

Responsibilities

• Oversee the administration and manage full end-to-end lifecycle employee benefits programs for 600+ employees, including health, dental, vision, life insurance, and wellness initiatives
• Manage relationships with benefit providers, negotiate contracts, and ensure the competitiveness of the benefits package
• Administer and maintain employee benefits records in ADP; Process new hire and qualifying event transactions, own benefit vendor file feeds, audit and regularly troubleshoot errors and consistently work to improve experience in the portal
• Proactively manage invoicing processes for all vendors including conducting monthly audits to ensure accuracy of enrollments and payment
• Partner with Finance, Payroll, and Legal functions as required regarding plan operations, contracts, funding, invoicing and accounting
• Manage full end-to-end ownership of leave of absences, accommodations, time off, life, and disability policies in partnership with leave TPA
• Designs benefit-related material, creates and facilitates benefit presentations for new hire orientation and annual open enrollment
• Partner with benefits consultants to manage all federal, state, and local compliance, filings, reports, and audits related to the administration of employee benefit programs
• Drive consistent improvements by evaluating internal processes to reduce costs and increase efficiency
• Stay abreast of benefit trends in the market, analyze, evaluate and propose improvements based on data, compliance and relevancy
• Serve as a subject matter expert and escalation point for benefits-related questions
• Drive benefits education through ongoing communications and training to increase awareness, participation and understanding of Iterable’s benefit program
• Assist in international benefits and leave administration
• Manage COBRA benefits administration and third-party vendor

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation