AlgaeCal is hiring a
Bilingual Customer Service Representative

Summary

Join AlgaeCal as a Bone Health Consultant and help customers achieve maximum success while working from home with a flexible schedule. This role is ideal for highly motivated individuals with a solid customer service background, fluent in English and Spanish, and passionate about natural health.

Requirements

• Highly motivated to work at home
• Solid customer service background
• Passionate about natural health
• Completely fluent in English and Spanish (verbal and written)
• Expert at building a rapport with customers and devoted to helping people find that aha moment – where they go from despair to hope
• Organized
• Humble
• Brilliant multi-tasker who can effortlessly shift between a variety of priorities

Responsibilities

• Act as a knowledge base for customers inquiries with respect to our products and their bone health
• Actively listen to customers and provide them with everything they need to make an informed decision about AlgaeCal
• Support customers through a variety of mediums (email, phone)
• Process orders and returns for customers
• Help customers understand the results of their DEXA bone scans
• Update the records of customer interactions, processing customer accounts, and filing documents

Benefits

• $50,000 starting salary with the opportunity to increase rapidly as training targets are met
• Generous healthcare plan
• Flexible Stat Holidays with the option to bank days for later use
• A top-notch Mac computer
• Lots of delicious food - Uber’d to your home
• Supported professional development and continued learning through training and coaching