Bilingual Customer Service Representative

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Professional Recruiters

πŸ’΅ $47k-$54k
πŸ“Remote - United States

Summary

Join All About Dentistry, a family and emergency dental care provider, as a dedicated Customer Service Representative. You will provide exceptional service, addressing inquiries and resolving issues to ensure positive customer experiences. This role requires strong communication and data entry skills, with multilingual candidates highly encouraged. We offer comprehensive training, rapid career growth, and a collaborative team environment. Competitive compensation includes performance-based bonuses. Apply now to begin an exciting career with us!

Requirements

  • Proven experience in customer service or sales roles is preferred but not required
  • Strong communication skills in English; bilingual or multilingual capabilities (especially Spanish) are a plus
  • Proficient in data entry with attention to detail
  • Excellent problem-solving skills and a customer-centric mindset
  • Ability to work independently as well as part of a team in a fast-paced environment

Responsibilities

  • Provide outstanding customer support through various channels including face-to-face, phone and chat
  • Assist customers with inquiries regarding products and services, ensuring a positive experience
  • Conduct outbound calling to follow up on leads and promote new offerings
  • Accurately enter customer data into the system while maintaining confidentiality
  • Communicate effectively with customers in
  • Collaborate with team members to achieve sales targets and improve service delivery
  • Resolve customer complaints promptly and professionally, ensuring customer satisfaction
  • Maintain up-to-date knowledge of products, services, and promotions

Preferred Qualifications

Familiarity with CRM software is advantageous but not required

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

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